Guidelines & Information
How to order a custom bag
- Select your preferred bag or placemat.
- Pick a colour
- Upload your image in the field provided
- Follow the next steps until checkout. To complete the order, either register as a new customer or enter your exiting profile deatails.
- You will receive a confirmation email with your order summary and payment information
What to look out for
What is the size of the cut and print area of your chosen product?
Please find the various picture formats for the optimal reproduction of your image.
Find the link to shopper bags, shoulder bags and placemats
Which image formats can be used?
The following picture formats are supported: JPG, TIF, BMP, PNG and PDF.
What size does the photo have to be and at which resolution?
Depending on the bag model, the photo must conform to the following: (b=width h=height). The image resolution should be at least 150 dpi up to a maximum of 300 dpi: the higher the clearer the result. The file size needs to be at least 0.8 MB and shouldn’t exceed 20 MB.
Which images or logos can I use for screen-printing?
Only images and logos that are free from copyright can be accepted for digital printing. Our terms and conditions include a declaration of liability, whereby you confirm that you take responsibility for the image you submit for printing.
Which colour-space image format is best?
Digital cameras usually produce images in the sRGB colour-space, which we then convert to CMYK.
Information
Where exactly are olleTog bags made?
All our products are made by hand in South Tyrol! olleTog bags are screen-printed on neutral white tarpaulin and hand-stitched in our atelier in Merano.
How long does it take to make a bag?
Depending on the print job and delivery lead time, it can take between 3 and 7 working days.